Terms and Conditions

General

This is a legal agreement between you, the individual, company or organization and the Cyprus Association of Civil Engineers (CYACE).

Access to and use of this Website and the products and services available through this Website, are subject to the following terms and conditions. By using our Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.

We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

CYACE does not represent or warrant that the information accessible on this site is accurate, complete, or current.

Cookies

What are cookies?

Cookies are small text files that are placed on your computer or device by the websites that you visit. They are widely used in order to make websites work and to provide information to the owner of the website.

Why do we use cookies?

When someone visits www.spolmik.org we collect standard internet log information so that we can track visitor behaviour patterns. We do this to find out things like how many people have visited a particular page or how long visitors spend in different parts of the site. This helps us to improve our website and to plan our future work.

We also use cookies to make certain parts of the website work, when we need to know who you are. You can delete existing cookies and block new ones from our website – there is more information on this below – but this will mean that parts of the site will not work for you.

How can I delete and block cookies?

Most modern web browsers give you some control over cookies. You can set your web browser to accept or reject all cookies or to accept or reject specific cookies. You may also be able to set your browser to alert you every time a cookie is offered.

Privacy Policy

Registration

You do not need to be a registered member to use this website or proceed to an order. However, only registered and paid members of CYACE can receive certain information, newsletters and promotional offers.

Accounts and passwords

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

CYACE reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. 

Sales terms

In order to contract with CYACE you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. CYACE retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Data Protection

CYACE may collect and store private customer data and sensitive payment data, such as a customer’s/member’s name, address, telephone number(s), e-mail address(es), password(s), credit card number(s) and cheque number(s). CYACE use this data primarily to verify the customer’s identity in order to avoid fraud. CYACE may also use it for statistical analysis to improve our services, or to provide customized web content to the member/customer.

CYACE regards this information as confidential and will not share or disclose it to third parties or any other company or organization. CYACE is totally committed to protecting the privacy of our site visitors and customers. CYACE uses security protocols, fully compromised with the industry standards for encryption and authentication. All the data is stored in an encrypted format.

Communication and Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us.

All CYACE members have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting Your Account options in the website. You can access “Your Account” once you register and login. Or click on the «unsubscribe» link in any email communications which we might send you.

Sales

Pricing and availability

All prices are presented in euros (€). Where applicable, prices are inclusive of VAT. The current VAT rate is 19%.

Price and availability information is subject to change without notice. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price or availability of any goods/services which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods/services, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost”. Please see the Shipping and Rates Section for details, if available.

Payment Methods

We accept Cash on delivery, and Credit Card payment for Online orders. For alternate forms of payment you will have to contact CYACE for approval. Please note in case you are permitted to pay by check, your order will not be shipped until verification of that check can be made.

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

 

Discounts & Offers

We may from time to time offer promotional discounts and offers which may apply in respect of any, or certain specified, purchases made though this Website. A promotional offer will be valid at a limited period of time. A promotion can’t be used after an order has been placed or after the promotion is expired as stated in the website.

Order and Delivery

Order needs to be placed online or over the phone. By placing an order you are offering to purchase a product/service on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Purchase Order

When Payment is completed successfully, the name << CYACE >> will appear in your bank statement.

Shipping and rates

Shipping rates are based on the actual cost of shipping and / or courier services, and do not include a fee to CYACE.

Return Policy

CYACE offers a return policy on products based on the following conditions:

  1. Damaged/Defective Product – within the first 48 hours

If Customer receives damaged products; please refuse the products upon original delivery attempt. If damaged products are accepted from the carrier, such damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify CYACE immediately to arrange for a carrier inspection and a pickup of damaged products. Please notify CYACE at cyace@cytanet.com.cy or call at 357 22672866 for damaged products WITHIN THE FIRST 48 HOURS of receipt. Timely receipt of this information is necessary for CYACE to file a damage claim. Damaged merchandise will only be exchanged for the exact same product.

Note: CYACE will not ship replacement merchandise until receipt of damaged or defective item. All defective or damaged returns are subject to verification.

  1. Non-Damaged/Non-Defective, Unopened Merchandise – within 14 days of Original Purchase Date

If you have non-defective merchandise which is unopened, we will issue a credit note and will give you an address to ship the product to. Return shipping to us is at your expense.

  1. Non-Damaged/Defective, Opened Merchandise

We will not accept returns on merchandise that has been opened and is not defective.

Note: Failure to return a product within the return period will be deemed to be an acceptance of the product.

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